Big Fair Fan Pre-Sale Update
On behalf of Fair Management and staff, as well as our ticketing company (ExtremeTix) we sincerely apologize for your experience with the pre-sale this morning. One of ExtremeTix's servers went down during the pre-sale, which caused the site to timeout during purchases and eventually go down entirely. After which we closed the Big Fair Fan Club pre-sale so that ExtremeTix could resolve the issue. The issue has since been resolved and the pre-sale will be activated beginning at 2 p.m. today (7/31).
Below is the link you may use:
The pre-sale code you already have will still work to log in and purchase tickets.
Again, the BFF pre-sale will begin (again) at 2 p.m. (PST) on Wednesday, July 31.
REMEMBER: You can purchase a 50% off admission ticket with each concert ticket you buy! Offer good only until August 11 at Midnight. The discounted admission ticket MUST be purchased in the same transaction as the concert ticket, no exceptions.
Additionally, below is a personal apology from our ticketing company to all our BFFs.
July 31, 2013
Dear Big Fresno Fair Fans,
We experienced technical difficulties with our online ticketing system this morning during the Big Fan Pre-Sale. This is in no way the fault of the Big Fresno Fair, their sponsors or affiliates. We at ExtremeTix strive to ensure a smooth and easy ticket-buying experience for each and every patron and we sincerely apologize for any inconvenience.
Tony J. DiCamillo
Senior Vice President & General Manager